Sr. Coordinator, Accessibility Certification (Maternity Leave Replacement)

Accessibility Certification · Remote, British Columbia
Department Accessibility Certification
Employment Type Full-time Term
Minimum Experience Mid-level

Business Unit:            Rick Hansen Foundation Accessibility Certification (RHFAC)

Reports to:                  Director, Accessibility Certification

Status:                         Full-time, Term

Term:                           January, 2021- May, 2022 (Maternity Leave Replacement)

Location:                     Remote and/or RHF office in Richmond, BC or Toronto, ON


Founded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces and inspiring an inclusive society.


RHF is a dynamic, challenging and rewarding place to work. Our success begins with our people. We are committed to building a diverse workforce representative of the communities we serve.  If you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.


Preference will be given to applicants who are members of the following group: persons with disabilities. If this applies to you, we invite you to disclose your disability in your cover letter.



The Sr. Coordinator, Accessibility Certification serves as the main point of contact for the Rick Hansen Foundation Accessibility Certification (RHFAC) program’s administration, delivery and partnerships with internal and external partners. In addition, this position streamlines the day-to-day processes within the RHFAC team, including the efficient delivery of projects.


WORKING RELATIONSHIPS                            

The Sr. Coordinator reports to the Director, Accessibility Certification and supervises part-time administrative staff and interns.


This position works closely with the RHFAC and Marketing & Communications (MarCom) teams and collaborates with RHF staff and consultants. The Sr. Coordinator also regularly communicates and works with external parties including, but not limited the, Canadian Standards Association (CSA), colleges and universities that provide RHFAC training and the ON Government.



As an integral member of the RHF team and as expected of all staff, this position actively participates with:

  • Strategy
  • Organizational Culture
    • Contributes in regular sessions, develops goals, supports and implements action plans.



  • Provides support and relationship management for Includes:
    • addressing and answering inquiries and client questions;
    • handling referrals; and
    • encouraging movement of inquiries into RHFAC ratings.
  • Serves as the RHFAC liaison with Ministry of Seniors and Accessibility (Province of Ontario) for the Ontario complimentary rating program. Includes:
    • preparing and presenting reports on program status and updates; and
    • working closely with CSA to ensure timely registration for the Ontario Program;
  • Works closely with Director, Accessibility Certification to support the Accessibility Professional Network (APN), APN Conference and monthly webinars;
  • Works closely with CSA to ensure timely processing, issue resolution and continuous improvement to the RHFAC Registry.
  • Responsible for RHFAC training course including;
    • serving as a liaison with academic institutions and instructors;
    • handling MOU process; and
    • managing course scheduling, tracking, feedback, and scholarships.
  • Works closely with MarCom on:
    • developing branded materials and resources, and presentations for public speaking events;
    • website updates;
    • streamlining processes to create clear and functional resources, such as printed and web materials, for RHFAC, Professionals, Institutions and clients; and
    • special projects, as needed.
  • Provides support to the BC Accessibility Grants program. Includes:
    • investigating and resolving issues; and
    • serving as back-up to Coordinator, Accessibility Certification and ensures timely completion of reports and disbursement of funds.
  • Represents RHFAC on the refinement of fields, reports and data management for Salesforce data;
  • Resolves issues regarding RHFAC data in Salesforce, FluidReview and Registry; and
  • Performs other related duties in keeping with the purpose and accountabilities of the job.



Education: University degree, Diploma or Certificate from a recognized post-secondary institution in a relevant field.



  • Minimum 3-5 years of related experience in a related field;
  • Computer experience required, including a high level of proficiency with MS Word, Excel, PowerPoint and Outlook;
  • Experience with Salesforce and SharePoint an asset; and
  • Knowledge of issues and information relating to disabilities an asset.



  • Effective oral communication with the ability to communicate effectively and tactfully with others;
  • Effective written communication, including proficiency with grammar, spelling and punctuation, and the ability to compose clear, concise business correspondence;
  • High degree of professionalism, flexibility and adaptability;
  • Effective interpersonal, relationship management, organizational and problem-solving skills;
  • Ability to deal with pressure of competing priorities;
  • Ability to understand business plans and prioritize important issues;
  • Ability to maintain confidentiality;
  • Ability to work both independently and as a team player in a fast-paced environment; and
  • Fluency in French, oral and written, an asset.

An equivalent combination of education, experience and skills/behaviours will be considered.



If you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us. Interested and qualified candidates can apply quoting competition #2020-19 by Nov 26, 2020. While we thank all applications for their interest, only short-listed candidates will be contacted.

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  • Location
    Remote, British Columbia
  • Department
    Accessibility Certification
  • Employment Type
    Full-time Term
  • Minimum Experience